How do you “see“ your organization?

Each lens is useful for different purposes. Our clients find the “systems and processes” lens particularly useful when checking for “bloat” or “waste”. This is worth doing occasionally as organizations can become misshaped or bigger than they need to be. The two most useful approaches which our clients use to address this need are:

Believe it or not – systems, frameworks and capability assessments are still popular.

“Continuous improvement” is a clique – bordering on rhetoric … unless it is embraced within a culture as a worthy assumption. As something worth building on … and with. Management Systems – whether they are about quality, risk or business continuity – all benefit from occassional review to provide assurance that ‘the ship is on… Read More

Exceeding expectations

I don’t like the smugness of “exceeding expectations”. “Adequate” is a wonderful term. It is about focusing on a target. It rides on the shoulders of two other great terms, “necessary” and “sufficient”. Anything more is bluster and waste. To address what is necessary and sufficient to be adequate for you, consider our UpWork offerings.