Tag: business

When the Horn Is in the Picture: A Fable About Capability and Blind Spots

If your organisation’s picture of itself has been painted from one vantage point for too long, the Universal Framework offers a structured way to look again – across the same seven domains the animals uncovered together: Strategy \& Direction, Decision-Making Quality, Risk \& Resilience, Execution \& Control, People Leadership, Learning \& Improvement, and Governance \& Accountability. Every engagement, regardless of scope, is assessed against the same E1 (Exists) / E2 (Enabled) / E3 (Executed) evidence logic – so the result reflects what can be demonstrated, not just what is believed. Read More

How capable are you?

Three evidence tests (E1–E3)

For each domain we look for three levels of evidence:

E1 – Exists
Do the core structures and processes exist?
(Policies, frameworks, processes, roles, plans, registers, documented approaches.)
E2 – Enabled
Are they supported and usable?
(Clear owners, resources, training, tools, data, and regular review cycles.)
E3 – Executed
Are they actually used and making a difference?
(Real examples where they shape decisions, behaviours, investments, and outcomes.)
In practical terms, E1/E2 tell you “have we built the system?” and E3 asks “does the system change what happens?”

Maturity scale (N–P–L–F)

Evidence across E1–E3 is then converted into a four‑step maturity rating for each domain:

N – Absent
No meaningful evidence; capability does not meet current needs.
P – Ad hoc
Informal, person‑dependent, inconsistent; pockets of good practice but not reliable.
L – Defined
Documented and repeatable, but weakly enforced; often strong on design, weaker on routine use.
F – Operational
Embedded, consistent, tested, and reviewed; good evidence that it works in practice.y Read More

Alignment of the Universal Framework with the American Productivity & Quality Center’s Process Classification Framework®

Understand whether your organisation is capable, not just compliant Read More

Unveiling a range of Gigs to meet your needs

We are pleased to launch a range of solutions which aim to meet various resilience needs by asking the right questions Read More

The move from traditional Business Continuity Planning to Operational Resilience is real and growing

How strong is the move from traditional Business Continuity and RTOs to a focus on Operational Resilience and Impact Tolerance? Read More

Business Continuity Review Document Checklist for Clients

Selecting the right paperwork to achieve an appropriate capability assessment review. Read More

A necessary and sufficient BCM/resilience “evidence set”

When commissioned to review a client’s continuity and resilience capabilities I am nearly always asked – “What documentation do you need to review?” You can reflect on my response below: “Minimum Viable” set to request client to consider BCM minimum evidence set: policy & framework, risk register with BCM risks and latest assessment, approved BIAs,… Read More

Necessary and Sufficient Evidence (Consolidated Framework)

For each domain, “necessary and sufficient” evidence means: the minimum concrete artefacts and observations that prove the criterion is in place (E1), enabled (E2), and working in practice (E3). Below is a concise, practical set of examples. 1. Context, Scope, Stakeholders & Strategy 2. Leadership, Governance, Culture & Accountability 3. Integrated Risk & Opportunity Management… Read More

“Necessary and Sufficient” Resilience Evidence

You can treat “necessary and sufficient” at each level as (a) existence of defined artefacts (E1), (b) evidence of use and quality (E2), and (c) evidence that use is routine, linked to other systems, and self‑reinforcing (E3) across all seven domains.[1] Below are concise criteria you can use as an assessment rubric. 1. BCM Program… Read More

What does “Exercise Convergence” mean for you?

Exercise Convergence was a recent national preparedness exercise designed to test Australia’s ability to manage extreme to catastrophic, overlapping crises through coordinated action across governments, emergency services, industry, charities, and critical infrastructure partners. The exercise examined how concurrent disruptions such as severe weather, fire, flooding, fuel shortages, health impacts, power outages, supply chain failures, and… Read More

Operational Resilience and Continuity – without the drama

Our consulting offer for vulnerable times. The gap most mid-sized firms face Most firms have bits and pieces of business continuity, risk, and IT/DR work, but too often: Plans are outdated or don’t match how operations actually run today. • Operations, IT, risk, and suppliers each see their own slice – no one owns the… Read More

UNIVERSAL FRAMEWORK – Domain 7. Governance & Accountability – evidence notes

Metric: % of material issues closed on time (audit, reviews, incidents) E1 – Exists (Gateway Evidence) Do defined governance roles, accountabilities, and issue management processes exist? E2 – Enabled Are issue owners supported with authority, tracking, and escalation mechanisms? E3 – Executed Are material issues reliably closed on time, with consequences for non-closure? Evidence and… Read More

The heat is on …

No, not the 1980s soundtrack … though that was fun. As we move into summer, we are reminded of a chilling fact. Heat kills more people than other extreme events. The second point worth reflection here is that “natural disasters” are not natural. The extreme event might (or might not) be caused by “nature”, for… Read More