How capable is your organisation?

Are you relying on assumptions about your organization’s capability, or do you have a clear, evidence-based view?

Conduct a structured organisational capability assessment using our 7-domain Universal Framework (developed from the American Productivity & Quality Centers Process Classification Framework®) and clear evidence criteria. You will receive a concise, decision-ready view of your current capability, critical gaps, and practical priorities for improvement.

What I will do

• Assess your organisation across 7 core capability domains
• Use E1 (exists), E2 (enabled), E3 (executed) evidence levels
• Rate maturity on a clear scale – Absent, Ad Hoc, Defined, Operational
• Highlight strengths, weaknesses, and gaps – improvement opportunities

The Universal Framework is how every assessment starts — and it’s built on solid ground. We drew on the same principles behind global management standards (ISO) and one of the world’s most respected process frameworks (APQC), then distilled them into one simple question for every capability area: does it exist, is it enabled, and is it actually working?

That consistency is the whole point. Every organisation gets measured against the same fixed domains and the same evidence bar — no moving goalposts, no cherry-picked criteria. That means you can track your own progress with confidence over time, compare teams and business units fairly, and benchmark against others on a level playing field.

Note: scores reflect self-reported evidence, so we recommend treating cross-organization comparisons as a strong directional signal rather than a certified statistical benchmark.

Built on proven foundations, not guesswork

Every assessment starts from the Universal Framework – and it isn’t built on guesswork. We drew on the same principles behind global management standards (ISO) and one of the world’s most respected process frameworks (APQC), then distilled them into one simple question for every capability area: does it exist, is it enabled, and is it actually working?

That’s the E1 → E2 → E3 progression you’ll see behind every score – existence, enablement, and proof it’s operating in practice.

Consistency is the whole point. Every organisation is measured against the same seven domains and the same evidence bar, so nothing is cherry-picked and nothing moves the goalposts. That means you can track your own progress with confidence over time, compare across teams or business units fairly, and see how you stack up against others on a level playing field.

What you will receive

Depending on the package you choose, you will receive:

• Concise executive summary
• Domain-by-domain findings and maturity view
• Capability Heat-Map
• Gap analysis and with key improvement priorities

Best for

• SMEs and growing businesses
• Leadership and operations teams preparing for growth, change, or audits
• Organizations seeking a governance, or capability baseline

---

---

Before an engagement starts

Please read the attachment below – a client-facing checklist that tells clients exactly what to send before an engagement starts, cross-referencing all seven Universal Framework domains (Strategy & Direction, Decision-Making Quality, Risk & Resilience, Execution & Operational Control, People Leadership & Culture, Learning & Improvement, Governance & Accountability) against the three Gig Levels — Basic (Capability Snapshot), Standard (Consolidated Assessment), and Premium (Capability Assessment & Priorities).

---