One of the highlights to our recent visit to Edinburgh was to dine at Tom Kitchin’s “Kitchin” so it was interesting to see that Health Inspectors from the Local Government have chosen to write to him about a few matters of concern. I can understand they might have a chat with the Michelin star –… Read More
How often have you heard someone say that in a conversation? It may not be “rocket science” (that is to say “requiring the application of expertise”) to them, but it is just rude to be dismissive. It alienates and it isolates. It erodes respect. Things which are “not rocket science” are often just not very… Read More
Effective communication is characterised by enthusiasm and focus – on the part of all involved. Too often this is not the case. Putting aside environmental influences (such as cold rooms and uncomfortable seats) I think there are three key variables: the “presenter” may be too distant, academic, or didactic. the “message or subject” may be… Read More
Management processes should always be as simple as possible – yet as complex as is necessary. First, clear, understandable, straightforward risk statements come out of mindful conversations about context. Second, we assess risks – not as an academic exercise – but in order to determine whether we need to do anything about those risks. So… Read More
Emergency Planning for facilities is not straightforward. The “bog standard” linear, risk-based approach is a good start but context often brings complexities which require nuance. Layer over that the social and political dimensions (internal and external) and you start to explore the mire. Difficult questions arise – from the commitment of organisations to adequately resource… Read More
The international standard for risk management, ISO 31000, provides principles and guidelines. When this standard is used as a heuristic device it can aid creative thinking. Heuristic devices can open up problems and opportunities however they are “double-edged swords” – something that can have both favourable or unfavourable consequences. The Standard is not a checklist.… Read More
In this story, the development of the Lateen sail to zig-zag into the wind on narrow rivers. Which was then copied onto larger ocean going ships enabling them to discover the world.
Information Management and Decision Making Capabilities – like muscles which are not exercised – can easily diminish.