An integrated synthesis of quality, risk, environmental, businesses continuity, and universal frameworks tailored to meet needs.
Heat-map (example)
1. Context, Scope, Stakeholders & Strategy
Capability criterion
The organisation understands its context, stakeholders, and disruption factors, and uses this to define scope, strategy, and objectives for quality, environment, risk, and continuity.
2. Leadership, Governance, Culture & Accountability
Capability criterion
Leadership sets direction, policy, and appetite, and governance structures provide oversight and accountability for quality, environment, risk, resilience, and continuity.
3. Integrated Risk & Opportunity Management
Capability criterion
Risks, opportunities, impacts, and continuity requirements are systematically identified, analysed, evaluated, and kept current across domains.
4. Framework, Design & Integration into Operations
Capability criterion
The organisation maintains an integrated management framework tailored to context and embedded in business processes.
5. Planning, Objectives, Strategies & Change
Capability criterion
Objectives, plans, and continuity strategies are risk-based, aligned with policy and appetite, and material changes are controlled.
6. People, Capability, Culture, Communication & Awareness
Capability criterion
People have the competence, information, and culture to deliver integrated Q/E/R/BCM responsibilities.
7. Customers, Markets, Stakeholders & Supply Chain
Capability criterion
The organisation manages customer, market, stakeholder requirements, and supply-chain dependencies, including quality, environmental, risk, and continuity expectations.
8. Operational Control, Design, BCM Plans & Emergency Response
Capability criterion
Operations, products/services, and critical activities are controlled through processes, BCM plans, and emergency arrangements.
9. Information, Data, Documentation & Digital
Capability criterion
Information, documented content, and digital tools supporting Q/E/R/BCM are controlled, reliable, and used for insight and decisions.
10. Performance Measurement, Monitoring, Exercising & Review
Capability criterion
Performance, exposure, and capability across Q/E/R/BCM are monitored, tested, and reviewed for insight and assurance.
11. Learning, Improvement, Innovation & Resilience Evolution
Capability criterion
The organisation learns from experience and systematically improves and innovates its integrated management and resilience capability.
Understand whether your organisation is capable, not just compliant.
John Salter Consulting Services 