When supporting you to ensure you are asking the best questions, we apply the “Double Diamond” approach which builds powerful engagement with our clients and provides a quality framework – ensuring discipline and accountability.
”In all creative processes a number of possible ideas are created (‘divergent thinking’) before refining and narrowing down to the best idea (‘convergent thinking’), and this can be represented by a diamond shape. The Double Diamond indicates that this happens best when it happens twice – once to confirm the problem definition or scope and once to create or implement the solution. One of the greatest mistakes is to omit the left-hand diamond and end up solving the wrong problem.” (Design Council, accessed 2018)
Risk based reviews vary in scope.
One size does not fit all – context is critical.
Some straightforward projects can have their objectives achieved by a Desk Check at a very reasonable cost.
This can generally be done working remotely with your nominated representative by email, video link and phone.
As projects become more complex – involving other stakeholders; and in some cases sensitivities which benefit from face-to-face contact – their objectives are better achieved by tailored methods ramping up to the most complex.