Lets start with good questions

John Salter’s Disaster Resilience Consulting™ – globally available risk consultancy – applies an approach respected since 1987 for preventing disasters, or where that is not possible, reducing the potential for harm. (Reference: Barrister Hugh Selby in The Inquest Handbook on methods used by John Salter)

When supporting you to ensure you are asking the best questions, we apply the “Double Diamond” approach which builds powerful engagement with our clients and provides a quality framework – ensuring discipline and accountability.

​”In all creative processes a number of possible ideas are created (‘divergent thinking’) before refining and narrowing down to the best idea (‘convergent thinking’), and this can be represented by a diamond shape. The Double Diamond indicates that this happens best when it happens twice – once to confirm the problem definition or scope and once to create or implement the solutionOne of the greatest mistakes is to omit the left-hand diamond and end up solving the wrong problem.” (Design Council, accessed 2018)​​

Risk based reviews vary in scope.

One size does not fit all – context is critical.

Some straightforward projects can have their objectives achieved by a straightforward Desk Check  at a very reasonable cost. This can generally be done working remotely with your nominated representative by email and video link / phone.

As projects become more complex – involving other stakeholders; and in some cases, significant sensitivities – there is benefit from face-to-face contact – with objectives being better achieved by tailored methods.

12 DesigningTheRightThing
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