Each lens is useful for different purposes. Our clients find the “systems and processes” lens particularly useful when checking for “bloat” or “waste”. This is worth doing occasionally as organizations can become misshaped or bigger than they need to be. The two most useful approaches which our clients use to address this need are:
Tag: business
Believe it or not – systems, frameworks and capability assessments are still popular.
“Continuous improvement” is a clique – bordering on rhetoric … unless it is embraced within a culture as a worthy assumption. As something worth building on … and with. Management Systems – whether they are about quality, risk or business continuity – all benefit from occassional review to provide assurance that ‘the ship is on… Read More
Exceeding expectations
I don’t like the smugness of “exceeding expectations”. “Adequate” is a wonderful term. It is about focusing on a target. It rides on the shoulders of two other great terms, “necessary” and “sufficient”. Anything more is bluster and waste. To address what is necessary and sufficient to be adequate for you, consider our UpWork offerings.
Too heavy …
Enjoying Paramount’s 1883 with lessons left, right and centre. Business continuity 101 – in an extreme event adjust your load – trim your sails – reconfigure.
What might coming out the other side look like?
Beyond the jargon of “petri dish and pivot” there are opportunities in ‘the risk’. Wherever we start from, I think it is useful to – stealing a Steve Covey line of “end in mind” – be clear about our preferred Outcomes and necessary and sufficient Outputs. The models and frameworks sketched out below use a… Read More
It’s not rocket science
How often have you heard someone say that in a conversation? It may not be “rocket science” (that is to say “requiring the application of expertise”) to them, but it is just rude to be dismissive. It alienates and it isolates. It erodes respect. Things which are “not rocket science” are often just not very… Read More
