The heat is on …

No, not the 1980s soundtrack … though that was fun. As we move into summer, we are reminded of a chilling fact. Heat kills more people than other extreme events. The second point worth reflection here is that “natural disasters” are not natural. The extreme event might (or might not) be caused by “nature”, for… Read More

How do you “see“ your organization?

Each lens is useful for different purposes. Our clients find the “systems and processes” lens particularly useful when checking for “bloat” or “waste”. This is worth doing occasionally as organizations can become misshaped or bigger than they need to be. The two most useful approaches which our clients use to address this need are:

Believe it or not – systems, frameworks and capability assessments are still popular.

“Continuous improvement” is a clique – bordering on rhetoric … unless it is embraced within a culture as a worthy assumption. As something worth building on … and with. Management Systems – whether they are about quality, risk or business continuity – all benefit from occassional review to provide assurance that ‘the ship is on… Read More

Exceeding expectations

I don’t like the smugness of “exceeding expectations”. “Adequate” is a wonderful term. It is about focusing on a target. It rides on the shoulders of two other great terms, “necessary” and “sufficient”. Anything more is bluster and waste. To address what is necessary and sufficient to be adequate for you, consider our UpWork offerings.

◦ Sharing some of Munger’s famous quotes

◦ If Warren Buffett is the king of the investment wisecrack, then his long-time business partner Charlie Munger, who died on Tuesday (Wednesday AEDT) aged 99, was the perfect straight man. ◦ The two held court at Berkshire Hathaway’s annual meeting for decades as chairman and vice chairman. Munger could be taciturn – he could… Read More

Mind the Gap

Mind the Gap, is not just for London railway platforms 😀 We help clients identify gaps between current and desired performance. By determining, the difference between business requirements and current capabilities, gap analysis builds on benchmarking and other assessments. This comparison (between where you are and where you need to be) becomes the gap –… Read More

How prepared are you? How prepared ought you be?

A short story … Once upon a time, in the bustling city of New York, there was a small family-owned business named “Lighthouse Marketing”. The business was doing exceptionally well and was generating substantial profits for the family. However, the owner, Mr. James, was always concerned about the future of his business. He knew that… Read More

How prepared are you? How prepared ought you be?

A short story … Once upon a time, in the bustling city of New York, there was a small family-owned business named “Lighthouse Marketing”. The business was doing exceptionally well and was generating substantial profits for the family. However, the owner, Mr. James, was always concerned about the future of his business. He knew that… Read More