Tag: management

Operational Resilience and Continuity – without the drama

Our consulting offer for vulnerable times. The gap most mid-sized firms face Most firms have bits and pieces of business continuity, risk, and IT/DR work, but too often: Plans are outdated or don’t match how operations actually run today. • Operations, IT, risk, and suppliers each see their own slice – no one owns the… Read More

We could … but should we?

In contexts characterized by uncertainty, I am not convinced that AI provides sound solutions. Equally, I’m pretty sure that those dusty plans on your shelf (or in your cupboard) won’t measure up either. A reflection in the International Crisis Management Standard notes that “crises through a combination of their novelty, inherent uncertainty and potential scale… Read More

How do you “see“ your organization?

Each lens is useful for different purposes. Our clients find the “systems and processes” lens particularly useful when checking for “bloat” or “waste”. This is worth doing occasionally as organizations can become misshaped or bigger than they need to be. The two most useful approaches which our clients use to address this need are:

Exceeding expectations

I don’t like the smugness of “exceeding expectations”. “Adequate” is a wonderful term. It is about focusing on a target. It rides on the shoulders of two other great terms, “necessary” and “sufficient”. Anything more is bluster and waste. To address what is necessary and sufficient to be adequate for you, consider our UpWork offerings.

Time is our currency

Of value are risk-based approaches which emphasise the importance of “establishing context”. Unfortunately “context” has become a buzzword – and buzzwords become irksome and lose traction. This is unfortunate because “meaning making” or “sense-making” – again, use whichever jargon or buzzword you like – is fundamental. Critical. It is critical to both “get right” and keep refining. Read More

Beta Testing next week!

I love how people start their posts with “I’m excited to …” People who know me know that I am fairly “unexcitable” – but trust me, I am excited. Let me share where we are up to. This week, our Partnership Board meeting approved moving our upcoming Software as a Service (SaaS) to Beta testing… Read More

Move over “resilience”

Move over “resilience” – make room in the disaster management lexicon for “uninsurable enclaves”. It has been recognised for nearly five decades that disaster risk is a function of hazard and vulnerability.  Our efforts have focused on supporting those at risk to be more resilient – more prepared. This focus – I suggest – has… Read More

Can you manage uncertainty in three straightforward steps?

Management processes should always be as simple as possible – yet as complex as is necessary. First, clear, understandable, straightforward risk statements come out of mindful conversations about context. Second, we assess risks – not as an academic exercise – but in order to determine whether we need to do anything about those risks. So… Read More