Operational Resilience and Continuity – without the drama

Our consulting offer for vulnerable times. The gap most mid-sized firms face Most firms have bits and pieces of business continuity, risk, and IT/DR work, but too often: Plans are outdated or don’t match how operations actually run today. • Operations, IT, risk, and suppliers each see their own slice – no one owns the… Read More

UNIVERSAL FRAMEWORK – Domain 7. Governance & Accountability – evidence notes

Metric: % of material issues closed on time (audit, reviews, incidents) E1 – Exists (Gateway Evidence) Do defined governance roles, accountabilities, and issue management processes exist? E2 – Enabled Are issue owners supported with authority, tracking, and escalation mechanisms? E3 – Executed Are material issues reliably closed on time, with consequences for non-closure? Evidence and… Read More

The heat is on …

No, not the 1980s soundtrack … though that was fun. As we move into summer, we are reminded of a chilling fact. Heat kills more people than other extreme events. The second point worth reflection here is that “natural disasters” are not natural. The extreme event might (or might not) be caused by “nature”, for… Read More

Believe it or not – systems, frameworks and capability assessments are still popular.

“Continuous improvement” is a clique – bordering on rhetoric … unless it is embraced within a culture as a worthy assumption. As something worth building on … and with. Management Systems – whether they are about quality, risk or business continuity – all benefit from occassional review to provide assurance that ‘the ship is on… Read More

Free Disaster Risk Assessor App

Use our free app to map and explore how you are at risk. We also use it as a “pre-read” lead into our business continuity workshops. Hazards are not equally significant. Google Store https://play.google.com/store/apps/details?id=com.disaster.risk&hl=en_AU&gl=US Apple Store https://apps.apple.com/au/app/disaster-risk-assessor/id6443818654

Add silent scooters – and silent policy – as one of your hazards

In Melbourne on the weekend I was nearly “cleaned up” a couple of times with near miss e scooter incidents. So I thought I’d do a quick check on some questions around whether it’s an issue in Melbourne – and elsewhere. The answer is YES In England In Adelaide A hazard – whispering up behind… Read More

Debriefing – Phase 1 DISCOVER

Debriefing – Phase 1 of DISCOVER: When recording your reflections think about your six top ideas (three “what went well” ideas and three “what went badly” ideas) in the context of how the organisation works (in terms of structure and function) – and of how well you SCANNED – ASSESSED – PLANNED – and REFINED,… Read More

It’s not rocket science

How often have you heard someone say that in a conversation? It may not be “rocket science” (that is to say “requiring the application of expertise”) to them, but it is just rude to be dismissive. It alienates and it isolates. It erodes respect. Things which are “not rocket science” are often just not very… Read More

Can you manage uncertainty in three straightforward steps?

Management processes should always be as simple as possible – yet as complex as is necessary. First, clear, understandable, straightforward risk statements come out of mindful conversations about context. Second, we assess risks – not as an academic exercise – but in order to determine whether we need to do anything about those risks. So… Read More