Category: decision making

UNIVERSAL FRAMEWORK – Domain 7. Governance & Accountability – evidence notes

Metric: % of material issues closed on time (audit, reviews, incidents) E1 – Exists (Gateway Evidence) Do defined governance roles, accountabilities, and issue management processes exist? E2 – Enabled Are issue owners supported with authority, tracking, and escalation mechanisms? E3 – Executed Are material issues reliably closed on time, with consequences for non-closure? Evidence and… Read More

UNIVERSAL FRAMEWORK – Domain 6. Learning & Continuous Improvement – evidence notes

Metric: Repeat incidents or repeat failures Evidence E1 – Exists (Gateway Evidence)Does a defined organisational process exist for learning from incidents, failures, and reviews? E2 – EnabledAre root cause analysis and improvement mechanisms consistently applied? E3 – ExecutedIs there evidence that lessons learned have reduced repeat incidents or failures? You can support each level (E1–E3)… Read More

UNIVERSAL FRAMEWORK – Domain 5. People Leadership & Culture – evidence notes

Metric: Voluntary turnover in critical roles E1 – Exists (Gateway Evidence)Does a defined organisational framework exist for managing critical roles, capability, and succession? E2 – EnabledAre leaders equipped to recruit, develop, and retain people in those roles? E3 – ExecutedIs voluntary turnover in critical roles demonstrably controlled and within tolerance? You can think of the… Read More

UNIVERSAL FRAMEWORK – Domain 4. Execution & Operational Control – evidence notes

Metric: On-time, on-budget delivery rate for material initiatives Evidence E1 – Exists (Gateway Evidence)Does a defined organisational framework exist for planning, governing, and controlling delivery of material initiatives? E2 – EnabledAre teams equipped with governance, reporting, and corrective mechanisms? E3 – ExecutedDo initiatives consistently deliver outcomes within agreed time and cost tolerances? An assessment of… Read More

UNIVERSAL FRAMEWORK – Domain 3. Risk & Resilience – evidence notes

Metric: % of critical risks with treatments that reduce risk to target E1 – Exists (Gateway Evidence)Does a defined organisational process exist for identifying, assessing, and managing risks? E2 – EnabledAre treatments defined, resourced, and linked to risk targets or tolerances? E3 – ExecutedHave treatments demonstrably reduced risk exposure in practice (not just on paper)?… Read More

UNIVERSAL FRAMEWORK – Domain 2. Decision-Making Quality – evidence notes

Metric: Decision reversal or rework rate E1 – Exists (Gateway Evidence)Does a defined organisational decision-making framework exist (authority levels, criteria, escalation)? E2 – EnabledAre decision-makers trained and supported to apply the framework consistently? E3 – ExecutedIs there evidence that decisions are made once, stick, and rarely require reversal or rework? Support assessment with three types… Read More

UNIVERSAL FRAMEWORK – Domain 1. Strategy & Direction – evidence notes

You can support each level (E1–E3) with very specific documentary evidence and interview notes tied directly to how objectives are set, owned, measured, and used in decision‑making.[1][2][3] E1 – Exists (defined process) Assessment question: Does a defined organisational process exist for establishing, prioritising, and assigning strategic objectives? Evidence you would look for: Example notes you… Read More

Capability Assessment Tool- evidence example

[example illustrating types of evidence sought assessing e1, e2, and e3 for **domain 1 “context & scope management”** of environmental management systems (EMS)] 1.E1 “Is there documented analysis of internal and external issues, including environmental conditions (e.g. climate, biodiversity, pollution)?”Evidence would focus on showing that you have systematically identified and analysed internal and external issues,… Read More

Environmental Management Systems – Gateway Evidence

ISO Alignment Assessment 1 – Context & Scope Management Capability Criterion The organisation defines and maintains EMS scope based on a structured understanding of environmental context and interested parties. E1 – Gateway Evidence Does a defined organisational process exist for analysing environmental context, interested parties, and defining EMS scope? 2 – EMS Design & Integration… Read More

Risk Management Capability Framework

Based on ISO 31000 – ten key elements (domains) are built into the soon to be released Capability Assessment app (USD $0.99cents) 1. Leadership & Commitment Capability Criterion Leadership actively sets direction for risk management and uses risk information to govern decisions. 2. Integration into Governance & Decision-Making Capability Criterion Risk management is embedded in… Read More

Business Continuity Management – Gateway Evidence

Do you have the necessary foundation – the Gateway Evidence? BCM Program & Governance Intent: Direction, authority, and oversight exist and are exercised.E1 – Established (Gateway Evidence)Does a formally approved BCM policy, scope, roles, responsibilities, and governance structure exist? Business Impact Analysis (BIA) & Risk Assessment Intent: Decisions are based on a credible understanding of… Read More

In a capability assessment, gateway evidence is foundational

Capability is proven not in comfort, but in vigilance. The minimum, non-negotiable evidence that must exist before a capability can be considered present at any level above “Absent.” It is the threshold test — the “entry ticket” to scoring. 1. Why it’s called “gateway” It acts like a gate: It prevents inflation of ratings based… Read More

Governing Beneath the Sword

A metaphor story. All leadership sits beneath suspended consequences . Revenue may be strong; strategy clear; and the board, confident. But exposures remain: The question isn’t whether risk exists. It’s whether the thread holding it is strong. Most organisations can describe their risks. Far fewer can demonstrate — with evidence — the maturity of the… Read More

Prompts – questions to explore capability (Universal Process Framework)

The K.I.S.S. Principle (Keep It Short and Simple) reminds us to focus on the “necessary and sufficient”. An important “fit for purpose” principle which encourages focus, which we bring to the capability framework, the associated assessment criteria – and prompts. 1. Develop Vision & Strategy ⚖️ Criterion: Strategic objectives drive actual resource allocation decisions.  📎… Read More

Brutally Simple

… but hopefully NOT simplistic. The K.I.S.S. Principle (Keep It Short and Simple) reminds us to focus on the “necessary and sufficient”. An important “fit for purpose” principle which encourages focus. 1. Develop Vision & Strategy Criterion: Strategic objectives consistently drive actual resource allocation decisions. Level – Description N 🔴 Absent Resources are allocated by… Read More