When supporting you to ensure you are asking the best questions, we apply the “Double Diamond” approach which builds powerful engagement with our clients and provides a quality framework – ensuring discipline and accountability.
“In all creative processes a number of possible ideas are created (‘divergent thinking’) before refining and narrowing down to the best idea (‘convergent thinking’), and this can be represented by a diamond shape.
The Double Diamond indicates that this happens best when it happens twice – once to confirm the problem definition or scope and once to create or implement the solution. One of the greatest mistakes is to omit the left-hand diamond and end up solving the wrong problem.” (Design Council, accessed 2019)
Good frameworks, systems and processes are fundamental to adding value to a thriving organisation. Refreshing your risk management framework – including your risk management plans – is a key part of risk management reviews. Engaging us as a trusted adviser provides confidence and identifies things which could benefit from being recalibrated.
In supporting your move to where you need to be – and mindful of where you currently are – our conversations engage with you and your people.
This often recognises the need to develop a gentle, sensitive, awareness-raising, rehearsal or seminar. As your capabilities grow it may become a more rigorous desktop exercise. At all times it is professional, respectful and discrete.