Our approach – in a nutshell

When exploring the problem (or opportunity) space, a number of possible ideas are created (‘divergent thinking’) before refining and narrowing down to the best idea (‘convergent thinking’), and this can be represented by a diamond shape.

12 DesigningTheRightThing

“How Might We?” (HMW) avoids using “can” and “should”, which imply judgment. By substituting the word “might”, you defer judgment, which helps create options more freely, and opens up more possibilities.

“This happens best when it happens twice – once to confirm the problem definition or scope – and once to create or implement the solution. One of the greatest mistakes is to omit the left-hand diamond and end up solving the wrong problem.” (Design Council, accessed 2019)

Risk-based services vary in scope.

One size, or shape, does not fit all – context is critical. Some projects can be achieved by a straightforward Desk Check. As projects become more complex – involving other stakeholders; and in many cases, significant sensitivities – objectives are better achieved by face-to-face conversations and more tailored methods.

Slumber not in the tents of your fathers

We bring together small teams of talented professionals with a wide range of skills and experience. We love what we do, and we do it with passion. To meet your needs, we often deploy a combination of the specialist services outlined below. We look forward to working with you.

Capability Development

Discover > Define > Develop > Deliver

We leverage all elements of the Double Diamond – giving priority to asking and answering the right questions.

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Structured Debriefs

Independent and Confidential

We facilitate a proven, structured approach which ensures the best questions are comfortably explored confidentiality.

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Business Continuity Planning

Planning and Plans

From reviewing and refreshing to rewriting and rebooting.

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Risk Management Planning

Planning and Plans

Focused on enhancing your capabilities – from your Risk Management Framework to elements of your Risk Management Processes.

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Tailored Training

Needs Based Approach

Supporting your move from where you are to where you need to be. By face-to-face delivery, live “Zooms” or packaged presentations.

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Scenario based exercises

Exercising Management by Managing Exercises

First, we exercise the right management. Then, we manage the right exercise.

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