It’s not rocket science

How often have you heard someone say that in a conversation? It may not be “rocket science” (that is to say “requiring the application of expertise”) to them, but it is just rude to be dismissive. It alienates and it isolates. It erodes respect. Things which are “not rocket science” are often just not very… Read More

How can “dry” subjects be communicated?

Effective communication is characterised by enthusiasm and focus – on the part of all involved. Too often this is not the case. Putting aside environmental influences (such as cold rooms and uncomfortable seats) I think there are three key variables: the “presenter” may be too distant, academic, or didactic. the “message or subject” may be… Read More

Can you manage uncertainty in three straightforward steps?

Management processes should always be as simple as possible – yet as complex as is necessary. First, clear, understandable, straightforward risk statements come out of mindful conversations about context. Second, we assess risks – not as an academic exercise – but in order to determine whether we need to do anything about those risks. So… Read More

Plans are nothing …

Emergency Planning for facilities is not straightforward. The “bog standard” linear, risk-based approach is a good start but context often brings complexities which require nuance. Layer over that the social and political dimensions (internal and external) and you start to explore the mire. Difficult questions arise – from the commitment of organisations to adequately resource… Read More

Standards are fine – unless they “bind”

The international standard for risk management, ISO 31000, provides principles and guidelines. When this standard is used as a heuristic device it can aid creative thinking. Heuristic devices can open up problems and opportunities however they are “double-edged swords” – something that can have both favourable or unfavourable consequences. The Standard is not a checklist.… Read More