Structured debriefs – ensure sensitivity to context

A crisis presents survival requirements and learning opportunities.

It is important that such learning opportunities are undertaken professionally, respectfully, and with discretion – sometimes, in confidence.

Our tried and proven approach uses structured techniques which pick up learning at all levels – for the organisation and for individuals.

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Organisational debriefs vary in scope.
Where your are reviewing the management of an event, an incident – or indeed, a complex circumstance which put the organisation under significant stress the specific matters under consideration will vary – but the methodology of ‘debriefing’ need not vary. Hence the use of a well developed and proven “structured methodology”.

This can often be done working remotely with your nominated representatives by email and phone – with a webinar seminar by video link to follow up on the initial work with your team.

The option to conduct the seminar face-to-face can always be considered as a variation if required.

If the incident under review is complex – involving other stakeholders; and in some cases significant personal and political sensitivities, it is more beneficial to use face-to-face contact for the seminar.

The most effective way of meeting your needs starts with a conversation focused on scope.